Privacy Policy

Last updated: June 1, 2024 · Applies to: https://www.peplead.com

At Peplead, your privacy is not just a legal checkbox — it's a fundamental commitment. This policy explains what data we collect, how we use it, and the controls you have over it. If you have any questions, we're always reachable at info@peplead.com.

1. Information We Collect

We collect information you voluntarily provide to us, such as your name, email address, phone number, and any details you submit via our contact forms or when engaging our services. We may also collect technical data automatically — including IP addresses, browser type, device identifiers, and usage data — through cookies and similar tracking technologies when you visit our website.

2. How We Use Your Information

We use the information we collect to: respond to your enquiries and provide the services you request; communicate with you about projects, updates, and relevant content; improve and personalize your experience on our website; comply with legal obligations and resolve disputes; and send occasional marketing communications (which you can opt out of at any time).

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our business (such as cloud hosting providers, analytics tools, and payment processors) — but only to the extent necessary to provide those services. We require all third parties to maintain appropriate security standards. We may also disclose information where required by law or to protect our rights and safety.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage patterns. These may include essential cookies (required for the site to function), analytics cookies (to understand how visitors use our site), and optional marketing cookies. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable laws. Contact form submissions are retained for a maximum of 24 months, after which they are securely deleted. You may request deletion of your data at any time by contacting us at info@peplead.com.

6. Your Rights

Depending on your location, you may have rights to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data ("right to be forgotten"); object to or restrict certain processing activities; receive a copy of your data in a portable format; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at info@peplead.com. We will respond within 30 days.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include HTTPS encryption, access controls, secure database configurations, and regular security reviews. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy regularly. Your continued use of our website after changes are posted constitutes your acceptance of those changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Peplead Plot No. 47, Tech Hub Tower, Sector 62, Noida, Uttar Pradesh 201301, India Email: info@peplead.com Phone: +91 89537 57160

Have a privacy concern? Email us directly — we respond to all privacy requests within 30 days.